Frequently Asked Questions
Bog Oak is a rare and unique material formed from trees that have been preserved in peat bogs and rivers for hundreds or even thousands of years. This preservation process gives the wood its distinctive dark color and durability.
Our Bog Oak is responsibly sourced from rivers in Western Europe. We ensure the utmost care is taken during the extraction process to maintain the ecological balance of these areas.
Yes, our Bog Oak products are eco-friendly. The extraction of Bog Oak
does not contribute to deforestation because these trees have naturally
fallen and been preserved underwater over hundreds or thousands of years.
We offer a variety of products crafted from bog oak, including tables, flooring, and custom furniture. Each piece exhibits the distinctive aesthetic and durability characteristic of this unique material.
Bog oak is a highly durable material that requires minimal maintenance.
Regular dusting and gentle cleaning with a damp cloth will keep your
product looking great. Avoid the use of harsh chemicals or abrasive
cleaning tools. For more information visit our Care & Maintenance Page.
Absolutely. We understand that every space is unique, and we're happy to accommodate custom orders. Please, use our Contact Form for further information on custom orders.
Delivery times vary based on the product and your location. Typically, we aim to deliver within 1-3 weeks. Here is the link to our Shipping Policy
For custom orders, please allow for additional time to accommodate the crafting process.
We want you to be completely satisfied with your purchase. If for any reason you're not, we accept returns within 14 days of receipt, provided the item is in its original condition. Please refer to our Returns&Refund Policy page for more details.
Yes, we offer a one-year warranty against manufacturing defects on all
our products. Please note that this does not cover damage due to
improper use or maintenance.
Bog Oak is unique because of its deep, rich color and exceptional
durability, which result from being preserved underwater for centuries. This makes every piece of Bog Oak furniture or flooring unique and rich in history.
Bog Oak is a rare and premium material, which can make it more expensive than standard hardwoods. However, its unique characteristics and longevity make it a worthwhile investment for many customers.
We understand the importance of seeing and feeling the product before making a purchase. That's why we provide high-quality photographs and detailed descriptions of each product on our website. However, there is a big difference between content and real feel. If you would like to see the product in person, please Contact Us to arrange a visit to our showroom.
We provide detailed installation guides with every purchase of our Bog Oak flooring. However, due to the unique characteristics of Bog Oak, we recommend using a professional installer to ensure the best results. If required and where possible, we can recommend trusted installers in your area.
Shipping costs vary depending on the size and weight of the product, as well as the destination. Please refer to our Shipping Policy page for more information or Contact Us for a detailed quote. Delivery quotations may be subject to change.*
Yes, due to the natural preservation process, Bog Oak is highly resistant to common wood pests such as termites.
Bog Oak is incredibly durable and can withstand a range of environmental conditions. However, as with all wood products, it's best to avoid extreme fluctuations in humidity and temperature to maintain the quality and lifespan of the product.
We accept all major payment systems, credit cards and bank transfers. For other payment options, please Contact Us.
We're here to help. You can reach our customer service via our Contact Form during our regular business hours.